Terms Condition

At Ikome & Sons Landscapers, we’re dedicated to making your junk removal experience as smooth and hassle-free as possible. That’s why we’ve put together these clear and concise Terms & Conditions to ensure everyone involved is on the same page.

1. Your Acceptance

By using our website, booking a service, or interacting with our company in any way, you agree to be bound by these Terms & Conditions. Please take a moment to review them carefully. If you have any questions or concerns, don’t hesitate to reach out to our friendly customer support team.

2. Services & Scope of Work

* Junk Removal: We offer comprehensive junk removal services for a wide range of items, including furniture, appliances, electronics, yard waste, construction debris, and more. We strive to remove virtually anything you need gone, but certain items may require special handling or disposal, which could incur additional fees.
* Pricing: Our pricing structure is based on the volume of junk being removed. We provide upfront, transparent estimates and will never charge you more than what’s agreed upon. Please note that certain items, such as hazardous materials, may have specific pricing arrangements.
* Excluded Items: We do not accept hazardous waste, such as:
* Batteries (car, lithium-ion, etc.)
* Paint and chemicals
* Medical waste
* Biohazardous materials
* Explosive or flammable materials
* Refrigerants and other regulated substances

For a comprehensive list of excluded items, please contact our team.

3. Booking & Payment

* Booking: You can book our services easily through our website, by phone, or via email. We offer flexible scheduling options to accommodate your needs.
* Confirmation: Upon booking, you will receive a confirmation email with the details of your appointment. Please review the information carefully and contact us immediately if any corrections are needed.
* Payment: We accept various payment methods, including cash, credit card, and bank transfer. Payment is typically due upon completion of the service.

4. Cancellation & Rescheduling

* Cancellation: We understand that things happen. You can cancel your appointment at any time, but we require a minimum of 24 hours’ notice to avoid cancellation fees.
* Rescheduling: If you need to reschedule your appointment, we’ll do our best to accommodate your request. Please contact us as soon as possible to discuss alternative time slots.

5. Liability & Insurance

* Liability: We are committed to providing safe and efficient junk removal services. However, we cannot be held liable for any damage to your property or personal belongings, unless it is directly caused by our negligence.
* Insurance: We carry appropriate insurance coverage to protect both our team and your property. We recommend you check your homeowner’s or renter’s insurance policy to ensure sufficient coverage for your belongings.

6. Customer Responsibilities

* Clear Access: You are responsible for ensuring clear access to the junk removal area and providing a safe working environment for our team.
* Accessibility: We can remove junk from most locations, including inside your home, garage, attic, or basement. However, accessibility may be limited by factors such as stairs, narrow hallways, or fragile flooring. You are responsible for informing us about any potential challenges in advance.
* Safety: For your safety and ours, please ensure that all electrical and gas lines are disconnected and that any potential hazards are clearly marked.

7. Privacy & Data Security

* Information Collection: We collect personal information from you only for the purpose of providing our services and communicating with you. We will not share your information with third parties without your consent, unless required by law.
* Data Security: We use industry-standard security measures to protect your personal

information. However, no data transmission over the internet can be guaranteed 100% secure. We encourage you to take steps to protect your personal information online.

8. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. We will notify you of any significant changes through our website or email. Your continued use of our services constitutes your acceptance of the updated terms.

9. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of Maryland, Virginia and Washington DC . Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Maryland, Virginia and Washington DC.